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Home Page --> Messaging Framework

Messaging Framework

An effective collaborative suite brings together a range of features and functionality such as 'presence awareness' (via IM) and chat capabilities such as one-to-one, one-to-many and many-to-many audio/video/IP conferencing. "However, this handful of features doesn't make a collaboration system enterprise-ready.
The problem these systems are trying to solve is the real-time one-to-one and one-to-many collaboration on a single object. People need to be able to look at the same file, such as a word processing document or spreadsheet, make annotations and changes, and save the final version. More advanced systems can even let users store multiple revisions, letting team members revisit older versions of the file. "Structured" collaboration allows you to categorize, group and track messages, documents, edits, tasks, schedules, etc. in searchable and sortable lists."
Keith Schultz is a contributing editor at InternetWeek and President of NetData Consulting Services Inc. He can be reached at
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