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FAQ's

 What is I Collaborator SamePage?
 What are the uses and benefits of I Collaborator SamePage?
 What are Features of I Collaborator SamePage?
 How is I Collaborator SamePage different from other messaging and Collaboration Tools?
 How Secure is I Collaborator SamePage?
 Is I Collaborator SamePage Compliant?
 Which industry can use it in best way?
 What is the cost for I Collaborator SamePage?
 What Technology is used for I Collaborator SamePage?
 Does I Collaborator SamePage allow for Voice conferencing?
 Does I Collaborator SamePage incorporate Video conferencing?
 Can one access I Collaborator SamePage from outside the office?
 Can we get I Collaborator SamePage customized?
 What does “real time” mean in terms of I Collaborator SamePage?
 What are the system requirements for I Collaborator?
 How is the data backed up?
 What is Critical Communications Channel and how does it help in catastrophic events?
 I do not have broadband connection. Can I still use I Collaborator SamePage?
 I am getting connection failure error. What do I do?
 Is it possible to login by using same user id from two different places at the same time?
 How secure is file transfer?
 How can I upgrade my I Collaborator SamePage client?
 Can I send MS Word or MS Excel file using I Collaborator SamePage?
 What is Regulatory Compliance?
Question 1 What is I Collaborator SamePage?
Answer 1 I COLLABORATOR SAMEPAGE is an Instant enterprise messaging, collaboration and conferencing tool. It allows user to communicate with each other using Internet and intranet. The user can be assured of a secure and a legally compliant communication environment. User can collaborate on:
  • Microsoft Office
  • Macromedia Flash
  • Co-browsing
  • White Board
  • Desktop Sharing
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Question 2 What are the uses and benefits of I Collaborator SamePage?
Answer 2 With I Collaborator SamePage, you can remotely deliver and manage Flash® & PowerPoint presentations, collaborate on MS Word and Excel documents; use the Whiteboard to explain concepts. Using I Collaborator SamePage you can preschedule conferences & upload files for reference before meetings – and get automated minutes-of-meetings at the end. You can communicate one-on-one or hold conferences with an entire team, Perform text and audio chat, share your desktop, co-browse and view chat logs and file logs – no matter where they are -all this in a most secure and managed environment.
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Question 3 What are Features of I Collaborator SamePage?
Answer 3 Features of I Collaborator SamePage are:
  • Text Chat
  • Audio Chat
  • Conference
  • Whiteboard
  • Flash presentations
  • MS Office collaboration
  • Co-browsing
  • Desktop Sharing
  • Workspace
  • Security
  • I Collaborator SamePage plug-in in office documents
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Question 4 How is I Collaborator SamePage different from other messaging and Collaboration Tools?
Answer 4
  • I Collaborator SamePage is a secure enterprise collaboration tool – far beyond what most enterprise messengers or online tools can match
  • I Collaborator SamePage offers application level collaboration, so you work on actual documents
  • I Collaborator SamePage offers Co-Browsing & controlled sharing of desktop
  • I Collaborator SamePage has a sophisticated version control that works in the background, with each change versioned!
  • With I Collaborator SamePage you can hold ad-hoc meetings or schedule them for a date in the future, and then get all the details for preparing Minutes of Meetings. No collaboration tool offers this feature!
  • I Collaborator SamePage can act as a first-line recovery agent in a catastrophic event
  • I Collaborator SamePage is designed to help your business comply with HIPAA, SEC, NASD and a host of other laws
  • I Collaborator SamePage offers Communications Encryption, Strong Passwords, User Authentication, Chinese Walls, Granular User Rights, etc. Further custom controls for higher security organizations can be provided.
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Question 5 How Secure is I Collaborator SamePage?
Answer 5
  • I Collaborator SamePage has been built ground-up for security, compliance and usability.
  • I Collaborator SamePage uses military grade MD5 encryption
  • I Collaborator SamePage sends data in small packets, where each packet is encrypted at senders and decrypted at the recipients’ end. In the unlikely event that someone taps into this private and secure network, any data captured would be illegible
  • I Collaborator SamePage sends information only to known clients. At signup, I Collaborator SamePage server knows where you logged in from and will send the key that only I Collaborator SamePage client can recognize, and is valid from that IP alone!
  • I Collaborator SamePage offers Strong Passwords, User Authentication, Chinese Walls, Granular User Rights, etc.
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Question 6 Is I Collaborator SamePage Compliant?
Answer 6 Yes. I Collaborator SamePage is designed to help your business comply with HIPAA, SEC, NASD and a host of other laws.
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Question 7 Which industry can use it in best way?
Answer 7 I Collaborator SamePage is designed for all kinds of business uses where people need to work together.
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Question 8 What is the cost for I Collaborator SamePage?
Answer 8 Please contact us and we will be able to give an appropriate proposal after we understand your needs.
I Collaborator SamePage offers one of the most optimal ROI in the industry, paying off the entire cost with usage of less than 10 minutes a day.
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Question 9 What Technology is used for I Collaborator SamePage?
Answer 9 I Collaborator SamePage is designed using the latest technologies and algorithms. We have made use of C# and .Net technologies to provide for extensibility and growth.
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Question 10 Does I Collaborator SamePage allow for Voice conferencing?
Answer 10 Yes. I Collaborator SamePage incorporate an efficient voice communications system. We can also integrate legacy telephony systems via softphone.
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Question 11 Does I Collaborator SamePage incorporate Video conferencing?
Answer 11 Video conferencing is upcoming.
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Question 12 Can one access I Collaborator SamePage from outside the office?
Answer 12 Yes, One can easily access I Collaborator SamePage from outside the office using Internet.
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Question 13 Can we get I Collaborator SamePage customized?
Answer 13 Yes. I Collaborator SamePage can be customized to your needs.
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Question 14 What does “real time” mean in terms of I Collaborator SamePage?
Answer 14 Real time is an industry term used to show the capability of communications tools.
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Question 15 What are the system requirements for I Collaborator?
Answer 15 The following software is required before installation of I Collaborator SamePage.
  • Microsoft Windows 2000 & above.
  • Microsoft .NET framework 1.1
  • MS SQL or My SQL
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Question 16 How is the data backed up?
Answer 16 Data from I Collaborator SamePage can be backed up using your normal backup mechanism.
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Question 17 What is Critical Communications Channel and how does it help in catastrophic events?
Answer 17 I Collaborator SamePage is designed to allow key designated users entry into the system regardless of the server load.
This capability defies all known communications systems.
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Question 18 I do not have broadband connection. Can I still use I Collaborator SamePage?
Answer 18 Yes, a client can use I Collaborator SamePage via a dial up connection.
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Question 19 I am getting connection failure error. What do I do?
Answer 19 Please check the following to identify the problem:
  • Please check your LAN or Internet connectivity for Intranet or Internet respectively.
  • Confirm I Collaborator SamePage server IP address & Port whether it is correct or not.
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Question 20 Is it possible to login by using same user id from two different places at the same time?
Answer 20 No!
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Question 21 How secure is file transfer?
Answer 21 All file transfers are encrypted and this makes I Collaborator SamePage a very safe means to send files via.
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Question 22 How can I upgrade my I Collaborator SamePage client?
Answer 22 I Collaborator SamePage server will automatically upgrade your client when needed. No manual intervention is required.
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Question 23 Can I send MS Word or MS Excel file using I Collaborator SamePage?
Answer 23 Yes. You can send any authorized format of files via I Collaborator SamePage. I Collaborator SamePage comes pre-integrated with MS Office and you can collaborate on any document with a click in the I Collaborator SamePage icon in your MS Office application.
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Question 24 What is Regulatory Compliance?
Answer 24 The US and many governments worldwide have enforced standards to ensure consumer protection. The regulatory compliance universe has as many as 8,500 laws and guidelines that businesses must meet. I Collaborator SamePage helps in meeting the Regulatory Compliance requirements.
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